How to file iTax Returns

How to file KRA nil returns

Everyone who earns income in Kenya, in both formal employment and self-employment, is required to file personal income tax returns. In the past, people were required to make long queues in order to file KRA returns physically. Today, the iTax online platform has made it easy for anyone to file their own returns anywhere.

The iTax filing system is designed to accept the various types of KRA returns such as Income tax related to the resident individual, corporates, partnership and indirect tax such as VAT and Excise. Based on your tax obligation, you need to choose the right type of iTax returns and file.

How to File KRA iTax Returns Online

The steps to filing KRA returns is almost common for all type of returns, be it your income tax for an individual, income tax for corporates or filing VAT returns. The only thing which differs from each type of tax returns is the details which you need to furnish and the format in which you need to submit it.

To file your KRA iTax returns online you can follow the following steps:

  • Visit the iTax filing portal using
  • Login to iTAX portal with PIN and password.
  • Click on ‘e-Returns’ or select ‘Returns’ from the navigation menu and click on ‘File Returns’.
  • Select the Type, Enter your taxpayer’s PIN and select the Tax obligation applicable to you and click ‘Next’.
  • Based on the tax obligation you have selected, it opens the relevant tax form. For example, if you have selected ‘VAT’ as your tax obligation, it will open the VAT return form.
  • This page will take you through the filling process and will have detailed instructions to file tax returns.
  • The instruction will also have links to download the tax returns form in Excel or ODS format. Click the relevant link to download the template and save it in your computer.
  • Fill all applicable areas in the downloaded tax returns form and save your document in your computer.
  • Make sure you enable macros to be able to ‘Validate’ and Zip your File.
  • Go to the iTax tax return filing page and select the period for which you are filing the returns.
  • Upload the zip file and agree to the terms and conditions by ticking the checkbox.
  • Finally, click ‘Submit’ button to upload the returns and click ‘OK’ for the pop-up message ‘Do you want to upload the form’.

Once you have filed KRA Tax Returns online, you will receive a message informing you that the tax return application has been submitted successfully.

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